Politis PR Tip #28: Use the Middle Ground
A common research mistake is not giving participants the option to give a neutral response.
For example, consider the following sample survey question:
How do you feel about President Barack Obama winning the Nobel Peace Prize?
- Extremely unexcited
- Somewhat unexcited
- Somewhat excited
- Extremely excited
Unfortunately, writing a question in this manner does not give respondents the opportunity for a neutral response, such as “Neither unexcited or excited.”
This same rule also applies when using numbers as answers to a question. For example, the question above could be modified as follows:
On a scale of 1 to 10 (with 10 being high), how excited are you about President Barack Obama winning the Nobel Peace Prize?
1 2 3 4 5 6 7 8 9 10
The problem with such a numerical scale, or course, is that the “middle ground” is actually 5.5, which is not an option.
A better numerical scale would ask participants to rank their answer on a scale of 0 to 10 or 1-9, where (in both instances) the neutral answer is 5.